麻烦帮我翻译一下下面这段化学论文,我很急用,谢谢!!!

作者&投稿:吴言 (若有异议请与网页底部的电邮联系)
麻烦帮我翻译一下这段文章,很急哦~~谢谢谢谢~~~

商店零售业的独特的特征意味着定义零售业的服务质量所需要的参量是与其它服务不一样的(Finn和Lamb于1991年,Gagliano和Hathcote于1994年),因为这些开发来用于在纯净的服务机构中测量服务质量的标准,用于零售商店只会失败。认识到有必要去调查零售店的服务质量的维度和开发一种量度来测量零售服务质量后,Dabholkar等人(于1996年),使用数量上的和性质上的研究方法,开发了RSQS模型,这是一种可以测量零售服务质量5个维度的拥有多项量度的方法。这种模型共有28个条款,其中有17个是来自于已经存在的SERVQUAL模型,剩下的11个来自于研究人员对性质方面的研究。研究人员讨论后认为那些条款应该分在表2中出现的5个维度里面,而且在感知和期望中间的空白里只会使用基于性能的测量方法,而不是用SERVQUAL模型,因为有证据表明基于感觉的测量方法比SERVQUAL的空白记录方法更有预见性(如,Cronin和Taylor于1992年,McAlexander、Kaldenberg和Koenig于1994年)。
这两种模型在某些地方很相似,但是在一些重要的维度上就很不同。对于RSQS模型来说,物理表面的维度不仅包括一些物理上便捷的特点,还包括在商店规划和公共区域的方便性(如,装配车间)。在可靠性维度上是和SERVQUAL模型类似的,都需要包括商店有能力去保持承诺和“正确”得做事。
个人相互影响维度是SERVQUAL测量维度在响应性和保证性的结合。问题解决是由Dabholkar等人(于1996年)提出的一种新的维度,即测量商店去控制问题或者是发现潜在问题的能力。最后一个维度--政策--这也是新增加的一个维度,用来阐述商店政策对服务质量的影响。RSQS模型已经被用于大量的零售管理的研究。Dabholkar等人(于1996年)已经发现,跟SERVQUAL模型比起来,RSQS模型更适合于零售服务业,这可能是因为SERVQUAL模型是一个普遍的服务质量感知模型,而RSQS模型却只用在零售服务。特别是当用于测试美国的百货商店的顾客时,他们的测量证明了作为零售服务质量的标准是多么的有有效性和可靠性。
尽管有些内部局部性,会致使SERVQUAL模型和RSQS模型都在零售服务质量测量上降低效率,在探寻一个有效的零售服务质量测量方法的时候,
任何可靠的选择的缺失都会导致SERVQUAL和RSQS模型在零售业中测量服务质量广泛的适用。因此,研究人员就非常有必要要么提出可供选择的测量零售服务质量的方法,要么就给出SERVQUAL和RSQS其中一个或者是两个的修改意见,从而使得它们成为有效地工具来测量零售店的服务质量。由于一个新的零售服务测量方法的开发已经超出了现有文件的规定,因此人们就尝试给出一些修改的意见,这样就有助于提高并现有的量度并使得它们成为有效,精确以及可接受的服务质量测量方法,就可以应用在跨文化,跨国家的不同零售形式研究上。

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Nano materials in structural and optical and chemical properties of the attractive features such as caused physicists, materials scientists and chemists keen interest. The beginning of the 1980s after the formation of the concept of nano-materials, the rest of the world paid great attention to such materials. It is the unique physical and chemical properties that make people aware of its potential for physics, chemistry, materials, biology, medicine and other disciplines bring new opportunities for research. Nano-materials, very broad application prospects. In recent years, it has been in a certain field of chemical production applications, and demonstrated its unique charm.

1. The application in catalysis Chemical catalysts in many areas play a decisive role, it can control the reaction time, improving their efficiency and velocity response. Most traditional catalytic efficiency of the catalyst is not only low, but their preparation is experience, not only caused a great waste of raw materials in the production, and increase cost-effectiveness, but also caused pollution to the environment. Nanoparticle Surface Active, as it provided the necessary conditions for the catalyst. Nanoparticles to catalyze the reaction efficiency can be greatly enhanced by controlling speed, not even the original can be used for the reaction. Nanoparticle catalyst for the reaction than the average speed of 10-15 times the catalyst. Nanoparticles as a catalyst used in the semiconductor photocatalyst, especially in the area of organic preparation. Dispersed in the solution of a semiconductor particles, similar to a short-circuit as the micro-batteries, and energy than the bandgap semiconductor illumination semiconductor decentralized system, the semiconductor nanoparticles have e-absorption -- hole right. In the electric field, electron hole separated from the surface of the particles were moved to different positions, and the solution is similar to components of oxidation and reduction reactions. Photocatalytic reaction involves many different types of chemical reactions, such as alcohol and hydrocarbon oxidation, redox inorganic ions, organic catalytic hydrogenation and dehydrogenation, amino acids, nitrogen fixation reaction, water purification, the water-gas shift, some of heterogeneous catalysis is hard to achieve. Semiconductor-effective catalyst for the degradation of organic pollutants in water. For example, TiO2 photocatalytic activity of both higher, while acid, and light stable, non-toxic, inexpensive and easy to get is the best choice for Preparation of photocatalyst. The article has reported that the use of silica matrix, which yielded higher catalytic activity TiO/SiO2 supported catalysts. Ni Cu or Zn compound of a nano-particles of certain organic compounds are excellent hydrogenation catalysts can replace expensive platinum catalyst or buttons. Nano Platinum black ethylene oxide catalysts reaction temperature from 600 ° C to room temperature. Reaction nanoparticles used as a catalyst to improve efficiency, optimize the reaction paths and improve the speed of response, the future is an important research topic in catalytic science can not be ignored, it is very likely that the catalyst to bring about revolutionary changes in industrial applications.

The applications of nano-components in chemical prodcution
基本上都是简单词汇嘛, 你可以找个字典自己翻翻啊.这么长要翻很久的


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麻烦你,能帮我翻译一下下面的词条吗
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