办公室礼仪英语用语

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办公室礼仪英语用语

　　礼貌，是人类为维系社会正常生活而要求人们共同遵守的最基本的道德规范，它是人们在长期共同生活和相互交往中逐渐形成，并且以传统、风俗和习惯等方式固定下来。下面是我整理的办公室礼仪英语用语，供大家参考借鉴，希望可以帮助到有需要的朋友。

　　Office etiquette are formal rules of behavior that make professional encounters pleasant and productive. While certain procedures may seem awkward or wasteful to you as you begin working in a new situation, resist the urge to make immediate changes. Discover how things are done and why. Observe how others answer the telephone, dress, decorate desks or office space, snack on the job, circulate memos, etc. Establish in your mind other peoples priorities before asserting your own. Any changes you initiate will have more validity after you have familiarized yourself with the customary procedures.

　　办公室礼仪能够使得职业生活愉快并且富于效率。在你刚刚开始在一个新环境上班，你可能对某些礼仪感到难以运用得体甚至觉得是繁文缛节，但是不要马上改变它。留心观察该怎样做和为什么这样做：接电话、穿衣服、办公桌和办公区的布局及装饰，在办公室用餐、传阅文件等等。你首先要对别人的行为留下印象然后再确定自己的行为规范。在你对约定俗成的习惯熟悉后再开始做一些改变会更加富有成效。

　　Every Office has its own protocol for who is called by his or her first name and who is called by his or her title. New employees should follow suit, after listening carefully to how people are addressed.

　　每个办公室对于称呼某人名字或者是称呼他/她的头衔都有固定的习惯。新雇员要遵循习惯，注意别人是怎样称呼的。

　　Whatever your position, a "thank you" is in order, no matter how small the task or favor.

　　无论你在公司处于何种职位，即便别人帮了个小忙，也要说一声谢谢。

　　办公室礼仪英语：上班第一天

　　Zhang Hai: Good morning Mr Mo , its a pleasure to meet you again.

　　张海：早上好， 莫 先生，我很荣幸再见到您。

　　Mo: Nice to see you, if you work hard,skys the limits here.

　　莫：很高兴见到你，好的开始是成功的一半。希望你前途无量。

　　Zhang Hai: Thanks, shall I meet my colleagues?

　　张海：谢谢，我能见见同事吗？

　　Mo: Sure, come with me.

　　莫：当然可以，跟我来。

　　Mo: Yi Di, I would like you to meet our new comer, Zhang Hai, he just graduated from Qinghua University .

　　莫：易迪，我向你介绍一位新同事张海，他刚刚从清华大学毕业。

　　Yi Di: Nice to meet you.

　　易迪：很高兴见到你。

　　Zhang Hai: I am new to the working world and would appreciate your guidance.

　　张海：我没有什么工作经验，请你多指教。

　　Yi Di: Thats all right, I will try my best to assist if you need any help.

　　易迪：别客气，如果需要帮忙，我会尽力的。

　　Zhang Hai: Great!

　　张海：太好了。

　　Mo: Well, as other guys are still not in, Ill introduce you to them later.

　　莫：其他人还没来，我晚些时候介绍给你。

　　Zhang Hai: All right.

　　张海：好的。

　　办公室礼仪英语：如何称呼对方？

　　Every office has its own protocol for who is called by his or her first name and who is called by his or her title. New employees should follow suit, after listening carefully to how people are addressed.

　　对于男女同事的名称或职位的称呼，各个公司有不同的规矩。新雇员应该注意他们相互如何称呼而效仿。

　　If yours is a "title" office, but you call your boss Charlie when meeting alone, you should still call him Mr. Dodd when others are around.

　　如果您的公司规矩是称呼职位，那么在单独会见时，您可以直呼老板查理，而有其他人在场时，应称其多迪先生。

　　If yours is an informal office, you still should wait for the other person to say, "Please call me Jim," before doing so, if he has been introduced to you as "Mr. Culyer."

　　如果您的公司比较随便，您最好还是等到别人把“库 叶 先生”介绍给您后再如此称呼。在此之前，你还是要等他对你说：“请叫我Jim吧。”

　　Everyone, no matter whether the office is formal of informal, has a name. No assistant should ever be referred to as "my girl." She is, if a possessive must be used, "Charlene Walter, my assistant," or "Angela Badalato, my assistant."

　　无论公司是否有无规矩，每个人都有称呼。不是每个经理助理都可以用类似“姑娘”的倪称。如果必须说明所属关系，则应如此介绍：她是Charlene Walter，我的助理，或我的助理 Angela Badalato。

　　办公室礼仪英语：对新同事致辞

　　I am Peter, Sales manager of the company.

　　First of all, I would like to take this opportunity to welcome you to our company.

　　As you are aware that our company is the one of the leading companies. I know you will be proud of you being a member of our company.It is always my great concern to keep the business going. We can never rest on our laurels. We need to set new goals for ourselves all the time. As you are equipped with new knowledge, new thoughts and new insights, make full use of them while they are still fresh in your minds.

　　Work hard, not only for our company but also for yourself, thats the only way for you and our company keep growing.

　　Again I would like to welcome you and from today on, lets strive for development.

　　我是本公司的销售部经理彼特。

　　首先借此机会，我衷心感谢各位能够选择并加入我公司。

　　如诸位所知，我公司是著名的公司之一，我认为你会为成为我公司的一员感到骄傲。发展公司的业务一直是我关注的中心问题。我们不能依赖旧有的成绩。我们需要不断创新。你们具有新的知识、新的观念以及新的见解。请趁它们还没有过时善加利用。

　　请一定努力工作，不仅为了公司也为你自己，这是你自己和我们公司发展壮大的唯一出路。

　　再次欢迎你们的加盟，从今天开始让我们一同为发展而奋斗。

　　办公室礼仪英语：怎样与同事相处

　　Office protocol can make it different for one employee to ask anther for help. While no one likes the shirker who never seems to be able to quite get his own projects finished and turns helplessly to peers for assistance, most will willingly volunteer to lend a hand to someone who has helped him or her.

　　对于同事间寻求帮助，办公室内的礼节往往起着重要的作用。往往没人愿意帮助那种老是无法完成自己工作，爱偷懒的人；而大多数人还是乐意主动地帮助那些曾经也帮助过自己的同事。

　　If you know a coworker is working through lunch to collate a large client packet, your volunteering to stay and help will be gratefully received and most often returned when its you who is stuck. I say voluntarily because your offer is not to add up paid overtime hours. It is to help a peer in need.

　　如果知道同事午饭时间还一直忙着校对客户的文件，您主动提出留下来帮助他，会得到他的感激，在你遇到同样的情形时，会得到他的回报。我所指的主动，是因为您的协助是没有加班费的。属于助人于困难时机。

　　If your offer is accepted, you do not, however, store it away in your mental favor bank or ever remind everyone what a good person you were for helping------you simply hope the favor will be returned when its you who is overloaded.

　　一旦你的好意被接受，不要刻意地老记着或提醒每个人您曾如何地帮助过他们--在你遇到力不从心的情况下总会有人回报你的。

　　办公室礼仪英语：教你如何应急

　　1.事件：明天突然要去参加商务午餐。

　　困难：虽想积极展开交谈，无奈没有聊天的.话题。

　　方法和对策：看当天的新闻，了解当地的生活情况。

　　实践范例：

　　Is there anything new?

　　The New York Times this morning says...

　　2.事件：在会议中，必须发表有关新产品的介绍演讲。

　　困难：虽然事先拟了草稿，但在会议进行中，没有把握能讲的和草稿一样流畅。

　　方法和对策：把资料的要点前后连贯地写在纸上。每个项目要条理分明，这样别人才能听得懂。

　　实践范例：

　　Let me begin with...

　　I have three major points to discuss with you.

　　Are there any questions?

　　Thank you very much (for your attention).

　　3.事件：到机场去迎接客户。

　　困难：由于是第一天见面，不知道开始要说什么话。

　　方法和对策：深呼吸一下，然后以简单的寒暄和对方打招呼。记得要面带微笑。

　　实践范例：

　　Hello, Mr. C!

　　I suspect youre tired after a long flight.

　　Did you have a comfortable flight?

　　办公室礼仪英语：怎样做一个好上司

　　Part of the daily routine of most executives is to spend a period of time with his or her assistant, going over projects, dictating letters, discussing appointments to be made etc. It is easy to forget the niceties of human relations that make these meetings more pleasant when they occur daily, but shouting, "Jane! Come in here!" or running through the litany of things to do without a smile is inexcusable.

　　大多数业务经理大部分日常业务都花在与他或她的助理研究项目，口述信函，商讨会谈时间等事务上。每天进行这样的会晤很容易忽略了相互间的和睦气氛。 直呼“Jane，你过来！”或面无表情地吩咐工作是无法让人接受的。

　　At a meeting of project managers, saying "Susan, the Kraus project needs some attention...do you think you could fit it into your schedule within the next two days? shows acknowledgment that Susan has a schedule and again makes a request out of your order.

　　当开项目经理会时，您说：“Susan, 克劳斯的计划需要予以注意，您能否两天内将它列入你的计划中？”这样一方面表示了解Susan有了一个计划，同时在提出要求时，避免了命令的口吻。

　　By making these requests " you" rather than "I" statements or questions, you are implying that Jane or Susan have a participatory place in the process. If you said, " I want you to come in here..." " I want you to work on the Kraus project." The tone of your request would be very different.

　　提出这类请求时，使用“您”，而不用“我”的方式陈述或提问可暗示Jane或Susan参与了本项目。如果只说“我想让您过来一下……”“我想让您准备克劳斯的计划。” 您的要求听起来就显得极为地不同！

　　拓展内容： 英语小知识之交际礼仪用语

　　见面时的招呼语

　　1. Good Morning, Mike. / Good Afternoon, Harry. / Good Evening, Mr. Johnson2. A: How’s everything going? / How’s everything? / How’re you doing? / Howdy?

　　B: Fine. / I’m doing fine. / OK. /Okay. / I’m doing Okay. / Not so bad. / Not too bad. / Good. / I’m doing good. A: What’s new?

　　3. A: Hi, Bill. How are you? B: Fine, thank you. And you? A: I’m fine, too, thanks.

　　4. I haven’t seen you for a long time. / It’s been a long time. / Long time no see. / It’s really nice to see you again.

　　介绍和初见面的招呼语

　　1.介绍：May I introduce you to Dr. Johnson? / Mr. Ford, this is Mr. Johnson. / Marry, I want you to meet Kenny.

　　2.希望被介绍时：Will you introduce me to the young woman talking with Mrs. Allen?

　　3. 确认是否初次见面：

　　A: Have you met / each other / Mr. Lee / Clark?

　　B: No, I’m afraid not. / Yes, we’ve been friends for a lifetime.

　　4. 初识者的招呼语：

　　A: How do you, Mrs. Allen? I’m pleased to meet you. B: How do you do, Mr. James? I’m very glad to meet you, too. A: Hi, Mary. B: Nice to meet you, Kenny.

　　5. 初识者彼此间的社交性招呼： A: I’ve heard a lot about you. B: Good things, I hope.

　　I’ve been looking forward to meeting you. / I’ve been wanting to meet you.

　　惋惜、同情、鼓励

　　1.表示同情：I’m sorry to hear that.

　　2. 对方诉苦时表示同情：That’s too bad.

　　3. 听到对方失败想鼓励时：It happens. / Take it easy.

　　4. 鼓励丧失自信的人：You’re on the right track.

　　告别

　　1. 一般性告别用语：

　　See you later (tomorrow). / See you. / See you soon. / Take it easy. / Take care. / Goodbye. / Bye (now). / Bye-bye. / Have a nice weekend (trip)! / Have a nice day! / Good luck! / I’ll be seeing you. / Let’s meet again soon.

　　2. 分手时的客套话：

　　Well, I have to be going. / I got to go now. / I got to run now. / Uh, will you excuse me? / Oh, I’m late. I should be going now. / It’s been nice talking to you, but I really must go now.

　　3. 分手时的关怀语：

　　Please give my best wishes to your father. / Please remember me to your father. / I’ll miss you. / Good to see you. / It’s been nice seeing you. / It’s been a pleasure. / I had a good (great) time today. / Thank you very much for everything. / You’ve been a big help. / Every success in your new job.

　　道歉

　　1. 道歉的一般用法：

　　I’m (very / terribly / extremely) sorry. / Sorry. / Excuse me. / Please forgive me. / That’s my fault.

　　2. 未能达成对方的期望时：Sorry we cannot help you. / I wish I could help you.3. 郑重地道歉：

　　I really appreciate all the trouble you’ve gone to (all your trouble). / I’m sorry I caused you so much trouble. / I can’t apologize to you enough.

　　4. 道歉事与愿违：

　　I’m sorry. I didn’t mean that. / I’m sorry it worked out this way (it has come to this). / I apologize if I hurt your feelings.

　　5. 求对方宽恕：Will you accept my apology? / I owe you an apology.

　　6. 对方等待时：I’m sorry to have kept you waiting.

　　道谢

　　1. 一般的道谢：Thank you. / Thanks a lot. / That’s very kind (nice) of you.

　　2. 深深的感谢：I really appreciate it. / I can’t thank you enough. / It was a great help. 回答： It’s my pleasure. / The pleasure is (all) mine.

　　3. 虽然不符所望，还是感谢：Thank you (Thanks) anyway. / Thank you all (just) the same.

　　4. 感谢的事情明确时：Thank you for calling / writing/ inviting me / coming / your e-mail / your trouble. 回答：That’s OK. / No trouble.

　　祝贺

　　1. 最普通的祝贺词：Congratulations! on

　　2. 祝酒等：Cheers! / Bottoms up! / Here’s to you! / To your future. / To your health!

　　3. 祝贺生日节日：

　　Happy Birthday! / Happy New Year! / Happy Valentine’s Day! / Merry Christmas! / Happy Spring Festival! / Happy Chinese New Year!

　　4. 结局完美时：

　　That’s good! / Lucky you! / You did it! / You made it! / You did a great job! / Nice! / Great!/ Fantastic! / Terrific! / Excellent! / Wonderful! / Neat! / Super!

　　5. 婚礼等的祝贺：

　　I wish you happiness and success in the future. / I wish you good luck. / I wish you everything you wish for yourself.

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