英语求翻译！！急！！

中文翻译英语。人工翻译给分~

We regret that because we get confused with other customer orders so you receive the wrong product.
About size: because products are produced in different factories, each of them provides a different size, with the formal design of products, fully meet the standards we have done, the quality is the best.
Solve this problem:
1. We will give you a full refund, and you go back 6 or 8 pieces.
2. You accepted the eight pieces, to which we will give you a special discount, because transport costs are very high.
I hope you can accept such a solution, and forgive my mistake.

我不知道应该把脚放在哪里，我花了好长时间才把轮椅上的搁脚板放好。
要把这个句子翻译好，首先要清楚句子成分。
where to put my feet 是做wonder的宾语
took是花费时间
It takes sb some time to do sth。 做某事花费某人多长时间 是固定句型
metal footrest 金属搁脚板
这样一分析，你自己就可以很好地翻译这个句子了。

Because I just took over this work, a clerk to send you the inspection photos, 20 in the transition process said to send the inspection report with pictures, don't know because I've just engaged in this work caused the situation now, could you explain it with our customer, also my side with factory negotiate about the shipment as soon as possible

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