Organic Consumers Asseciation 这是美国消费者协会吗?如何联系?

作者&投稿:进胜 (若有异议请与网页底部的电邮联系)
美国有没有消费者协会之类的,投诉机构~

可以向BBB进行投诉,BBB全称为Better Business Bureau,中文译为“商业改进会”,该机构类似于国内的消费者协会。虽然BBB在法律上无权处理被投诉的公司,但它关于公司及慈善机构的资信报告及欺诈警示,是许多消费者在做消费选择时的重量级参考。因此企业通常愿意对投诉到BBB的事项作出积极回应,以维护其良好声誉。当从在BBB留有大量未结案投诉的公司购买产品时,须十分慎重。
下面是如何在BBB投诉的教程
1.点击官网进入BBB首页,选择USA Site
2.选择 For consumers(消费者)
3.点击:File a Complaint(提交一份投诉)
4.点击:Start your complaint(开始填写投诉)
5.选择投诉类别
6.找到投诉的商家
7.点击商家名称继续
8.选择商家地址,如不确定可以选择总部
9.点击continue
10.点击submit,提交投诉
11.填写个人信息,红色文字栏都是必填项,填好后点击Next
12.选择地址
13.对投诉进行分类
投诉,往往是退款,错发、漏发等原因。
所以在选择投诉大类的时候,可以选择:Customers Service Issues (客服问题)
此类选择:None of Above Customers Service Complaint Issues (其他问题)
接着点击 Next
14.最后一步,填写投诉内容,请注意下面几点:
(1)在投诉内容中,需要把购买日期,投诉的问题,下单日期,订单号,支付方式等内容
(2)选择处理方式一定要仔细,如果申请退款,选择 refund
(3)填写认为最好的解决方式,不能漏填
完成好,请点击“Submit”
15.提交成功,请记住投诉编号,以后可通过此编号查询投诉的进展情况

目前,全国县以上消费者协会已达3138个,其中省,自治区,直辖市31个。在农村乡镇,城市街道设立的消协分会,在村委会,居委会,行业管理部门,高等院校,厂矿企业中设立的监督站,联络站等各类基层网络组织达15.6万个,义务监督员,维权志愿者10万余名。
根据《中华人民共和国消费者权益保护法》,中国消费者协会及其指导下的各级协会履行以下七项职能:
1.向消费者提供消费信息和咨询服务;
2.参与有关行政部门对商品和服务的监督、检查;
3.就有关消费者合法权益的问题,向有关行政部门反映、查询,提出建议;
4.受理消费者的投诉,并对投诉事项进行调查、调解;
5.投诉事项涉及商品和服务质量问题的,可以提请鉴定部门鉴定,鉴定部门应当告知鉴定结论;
6.就损害消费者合法权益的行为,支持受损害的消费者提起诉;
7.对损害消费者合法权益的行为,通过大众传播媒介予以揭露、批评。

不是,而是有机消费者协会,其网站内容丰富:http://www.organicconsumers.org/。以下是简介:

Organic Consumers Association (OCA)
The Organic Consumers Association (OCA) is an online and grassroots non-profit 501(c)3 public interest organization campaigning for health, justice, and sustainability. The OCA deals with crucial issues of food safety, industrial agriculture, genetic engineering, children's health, corporate accountability, Fair Trade, environmental sustainability and other key topics. We are the only organization in the US focused exclusively on promoting the views and interests of the nation's estimated 50 million organic and socially responsible consumers.
The OCA represents over 850,000 members, subscribers and volunteers, including several thousand businesses in the natural foods and organic marketplace. Our US and international policy board is broadly representative of the organic, family farm, environmental, and public interest community.
The Organic Consumers Association was formed in 1998 in the wake of the mass backlash by organic consumers against the U.S. Department of Agriculture's controversial proposed national regulations for organic food. Through the OCA's SOS (Safeguard Organic Standards) Campaign, as well as the work of our allies in other organizations, the organic community over the last eight years has been able to mobilize hundreds of thousands of consumers to pressure the USDA and organic companies to preserve strict organic standards. In its public education, network building, and mobilization activities such as its Breaking the Chains campaign, OCA works with a broad range of public interest organizations to challenge industrial agriculture, corporate globalization, and the Wal-Martization of the economy, and inspire consumers to "Buy Local, Organic, and Fair Made."
OCA's overall political program is the Organic Agenda 2005-15, a six-point platform calling for:
The conversion of American agriculture to at least 30% organic by the year 2015, including major reforms in agricultural subsidies and appropriations to help family farmers make the transition to organic, develop local and regional markets, and adopt renewable energy practices.
Fair Trade and economic justice, not so-called corporate-driven "Free Trade" as the global norm.
A global moratorium on genetically engineered foods and crops.
A phase-out of the most dangerous industrial agriculture and factory farming practices.
Universal health care with an emphasis on prevention, nutrition, and wellness promotion.
Energy independence and the conversion of US and global agriculture, transportation, and utilities to conservation practices and renewable energy.
Our website, publications, research, and campaign staff provide an important service for hundreds of thousands of consumers and community activists every month. Our media team provides background information, interviews, and story ideas to television and radio producers and journalists on a daily basis - from national television networks to the alternative press.
Privacy Policy:
In Summary:
The Organic Consumers Association does not sell, lease, give-away, disclose or otherwise release your email or other information to other organizations or individuals. Our practice is to send very minimal email, normally 2-3 per month.
In Detail:
The Organic Consumers Association is a non-profit, grassroots organization and receives contact information through various means, such as, online volunteer signup, donations, newsletter subscriptions, and other outreach. This contact information is used by our "individual coordinators" and "coalition partners" (NGO's/ organizations) around the United States and world to achieve our mission:
The Organic Consumers Association is a public interest organization dedicated to promoting health justice and sustainability. A central focus of the OCA is building a healthy, equitable, and sustainable system of food production and consumption. We are a global clearinghouse for information and grassroots technical assistance.
OCA may contact you concerning our work or the work of our coalition partners. We will not give your name to other organizations. You may be notified about participating with outreach educational activities such as: lectures, media interviews, demonstrations, teach-ins, phone trees, newsletters (Organic Bytes), website updates, leaflet distribution, book sales, etc.
Our volunteer management system is designed to allow you to participate with us in areas of your choosing. If you have not submitted/updated your choices, please do so in order for us to best work together.
National Grassroots Network:
We currently have over 850,000 people in our data base, including subscribers to our electronic newsletter, members, volunteers, and supporters, and 3000 cooperating retail coops, natural food stores, CSAs, and farmers markets.

美国消费者协会的英文名称和联络方式是:
American Consumers Association
地址: 2633 Flossmoor Rd. Flossmoor, IL 60422 USA
联系人: Tiernan, James Scott
电话: 001 (708) 957-2900
传真: 001 (708) 957-4155
电邮信箱: amerconassn@ameritech.net


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